| Customer Services |
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MyWebPortal consistently delivers excellent customer services. We back it up with years of experience in developing and delivering Enterprise Content Management solutions, and supporting our customers.
Our organization has four departments dedicated to serve and help you achieve your goals. |
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:: Customer Care
Customer satisfaction is our highest priority. Our employees in the Customer Care Department are experienced IT professionals with in-depth knowledge of our ECM solution. When contacting our Customer Care, you can be assured of receiving individual attention and punctual answers to all your questions.
:: Education
We offer classroom training at our central offices or in your company. We tend to perform the product training in small-size classes of ten people, in order to provide greatest interaction with the instructor and personalized attention. Our practical approach gives you a comprehensive understanding of our powerful solutions.
:: Product Support
Our Product Support department always tends to provide you timely and prompt answers to product usage, installation and configuration questions. The members of the Product Support take each client as their personal responsibility for resolving any issues beyond the scope of our product info and help systems.
:: Professional Services
Our Professional Services department is there to provide you an assistance with the implementation of our solutions. These employees are experienced project managers and technicians thus guaranteeing a accurate and swift installation of your MyWebPortal system. |
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